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Privacy Policy

We at Escryb respect your privacy and are committed to securing your personal information. In this privacy policy, we will explain to you the way we collect, use, and process your personal data when you access our website for delivery of services. This privacy policy also applies to other related websites or online properties owned or controlled by the company. Our services comprise content, services, information, and similar made available to you on our platform.

Kindly note that links from our website may redirect you to external websites that are not covered under this policy. We recommend that you kindly check the privacy policy of external websites before you access the services of such sites. Escnb, will not be responsible for the content, function, or personal information collected by these external websites.

By consuming, downloading, and using our internet media and publishing website having a direct link to this policy, you agree to be governed by the Privacy Policy of the Company. As you agree to this Privacy Policy, you confirm that you will not use any technology like a virtual private network (VPN) to hide your actual geo- location or provide false location insights. We shall not be responsible or liable for data processing or collection in case you use these mechanisms to access Escrub and its services.

Information We Collect

We are determined to ensure your privacy and collect personal information if it is necessary. We usually collect your personal data like your registration details, contact details, subscription information, or type of content you consume on our website. Below we have described the way we collect the data in detail.

Information Provided to Us

We collect your information whenever you use our services, either directly or indirectly. Here's a list of certain actions that allow us to collect your personal information:

  • Accessing our platforms through any web browser or device.
  • Subscribing to our newsletter or sign up for our services.
  • Enquiring about our products or services.
  • Initiating and maintaining relationships with us.

This information may include the following:

  • Identification details like username, gender, profile picture, date of birth, qualifications, and more.
  • Social media plugin details like- Google, Facebook, Linkedin, or any other.
  • Contact details like email address and mobile number.
  • Additional details relevant for you to access our services, including one-time password sent for registration, your content preferences, survey responses, and feedback.

We shall collect more information and keep updating our privacy policy. Furthermore, we ensure that your personal information is safe and confidential.

Information we collect through cookies and other technologies

We collect your information using cookies and various other technologies to categorize you from other visitors to our platform. We may collect the following information when you visit our platform:

  • Your IP address/device's serial number or unique identification number and general location, including country, address, and pin code.
  • A device identifier or any other identifier
  • Hardware and software details that you are using to access the website. This may include your computer/device name, your operating system, browser type, application version, operator name, and more.
  • Any passwords that you use on our Each platform, or any other authentication token used to login on the website.
  • URL and time stamps.
  • Your activity logs on the platform, such as pages viewed, links you follow, and others.

Information we collect about you from other sources

We may also collect details about you from other sources as described below:

  • Publicly available details.
  • Information you have shared across platforms including social media. We collect your e-mail ID and the relevant public profile information including name, profile picture, age, gender, or any others for identity verification.
  • We also gather your details when you engage with our pages, groups, accounts, or posts on social media platforms.
  • This is a limited list relating to specific instances. We may collect additional information for various other purposes mentioned in this Privacy Policy.

Your information we receive from other sources

Sometimes you might provide your consent to other websites, services or third parties to share information to us. 

  • This might include details from third parties that we collaborate with to provide products and services, such as technical support companies, advertising agencies, and delivery companies. Any information we receive from these third parties is used in the way that is communicated to you in their privacy policy. We further also gather additional information like analytical reports, websites, and partners.
  • When you advertise with us, our payment gateway provider may collect or process your personal information like address or billing details such as credit or debit card number or expiration date as per the terms of this policy. Any financial details you share will be processed by third parties who provide functionalities for such services for smooth operations. We encourage you to get familiar with the privacy policy of these third-party websites before making any transactions with them.
  • We may track your online usage patterns through Web Beacons. Additionally, we may use web beacons in HTML emails that we send subscribers who opt to receive emails from us to check the click rate and open rate for emails. We also use this information to improve the quality, interactivity, and functionality of the platform.
  • We use website beacons to collect data for our partners and require them to disclose this on their privacy policy pages. Please note, this preference will only be saved in your current browser and will not be stored in your user history.

Purpose of Information Collection

We collect information, including Personal Information, to provide our Services and achieve the following purposes, among others:

  • To identify you when you log into the Platform or register an account, linking a specific profile to an authorized user.
  • To facilitate in-app purchases and grant access to subscribed and paid content.
  • To improve the quality of our Services and enhance your browsing experience.
  • To personalize your experience on the Platform(s).
  • To recommend videos, content, and news based on your interests.
  • To provide location-based services.
  • To fulfill contractual and legal obligations.
  • To communicate with you.
  • To share news, special offers, general information, and commercial communications about products, services, marketing updates, and surveys.
  • To process service requests initiated by you.
  • To notify you about changes to the Terms of Use or Privacy Policy.
  • To resolve any queries related to your use of our Services.
  • To support the delivery of new services developed by us, our affiliates, subsidiaries, or third-party partners.

Sharing and Use of Information

We may share your information with trusted partners or third parties to support services and fulfill agreed-upon obligations. This includes:

  • Sharing information with our Company-controlled businesses, affiliates, subsidiaries, and Escryb entities, along with other trusted partners like advertising networks, technology partners, social networks, and service providers.
  • Assisting partners in reaching out to you for their programs, campaigns (marketing or sales), or processing your queries and requests.
  • Processing payments securely through payment providers, we do not store your full credit or debit card details but retain transactional information for reconciliation.
  • Sending emails, instant messages, social media communications, and SMS, and managing contact systems. Utilizing tools like cookies, beacons, and mobile ad identifiers to analyze ad performance and deliver content or functionality on our Platforms and third-party platforms. Serving ads on our Platforms, affiliate websites, or other digital platforms. The privacy policy of the respective third-party platform will apply.
  • Complying with legal requirements or judicial proceedings, protecting public safety, and preventing crime, fraud, or credit risk.
  • Facilitating mergers, acquisitions, or asset sales, sharing information with prospective buyers or sellers as necessary
  • Collaborating with partners like Microsoft Clarity and Microsoft Advertising to monitor website interactions for service improvement, marketing, fraud prevention, and security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Retention periods depend on the nature of records, activities, and associated products or services.

Information Security

  • We implement commercially reasonable technical, physical, and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
  • Ensure secure transfers (look for the padlock symbol and "https" in the URL).
  • Store data on secure servers and protect access with passwords (do not share your password)
  • However, no system or transmission can guarantee complete security, and your information may not always remain private under all circumstances. We are not liable for damages arising from using our Platform, including indirect or consequential losses.

Data Subject Fights

You have the following rights regarding your personal data:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Withdraw your consent.
  • Request account deletion (backups may be retained to fulfill legal obligations).
  • To exercise these rights, contact our Grievance Officer.

Cross-Border Transfers

We may transfer your personal information globally to Eacty, or third parties, ensuring adequate protection and compliance with applicable laws. Transfers will occur only when lawful, with safeguards to maintain data protection standards comparable to local regulations.

Children's Privacy

You must be of legal age to use our Services. Minors may only use the Services under the supervision of a parent or legal guardian.

  • Parents or guardians are encouraged to prevent minors from submitting personal information.
  • If we learn that a minor's data was collected without consent, we will delete it promptly.
  • Parents may contact the Grievance Officer to address concerns about children's data.

Changes to the Privacy Policy

We may update this Privacy Policy to reflect technological advancements, legal requirements, or other changes. Updates will be posted on this page and, where appropriate, notified via email, Your continued use of the Genvices after such updates signifies your acceptance of the revised Privacy Policy.

This privacy policy is updated on 2 December 2024. 

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